Hotel a West End

“Under construction, no mention on website before booking. Reception was major construction area, my room was directly above, construction still taking place after 11pm. complained, staff told me they asked the contractors but they were being ignored. Finally stopped at 12:10am. Staff member apologized and told me the GM said I would have a reduced rate. When I checked out, no reduced rate and no one knew about it. Don't stay here would be my summary.”

“Esperienza TERRIBILE!!! Un uomo della manutenzione é entrato in camera (anche se chiusa) senza bussare o chiedere, mentre io e mia moglie eravamo a letto!!! Abbiamo urlato e io in mutande gli ho gridato di uscire, lui ha solo detto “OPS CAMERA SBAGLIATA” in reception ,i aspettavo delle scuse invece mi hanno solo detto “ah si lavora qui in hotel come manutentore, ha sbagliato camera””

“Amazing customer service. A great option for a long layover, early departure or late return. ”

“Rom was clean but tv did not have s clear picture. Staff were ok but instructions to leave key in room because of our very early departure at 4am created a problem for the manager as she called me in Florida complaining that I had not checked out properly.,even as I had pre-paid my stay and they had my crdit card on file.”

“Chambre propre Personnel accueillant Tout est nickel ❤️”

“The hotel is very chaotic when you enter. There is no staff and you cannot call room service or the front desk at any time. They connect you to ai then from ai they connect you to a call center in Orlando. They never connect you to anyone who works there at anytime and it makes asking for fresh towels or even a simple coffee impossible. I wouldn’t stay here again. ”

“Camera ok, tutto nella norma”

“We stayed in the palm room it was really lovely! Very clean, great amenities, comfortable and cute design. Easy check in and out great atmosphere. Would go again. ”

“It was a very nice comfortable hotel”

“Absolutely wonderful stay at this hotel. Everything was great from the WiFi to the complimentary breakfast. Very relaxing and every staff member was smiling and polite. ”

“Bella stanza, all’ottavo piano. Hotel con l’insegna Plaza Ho prenotato per altri due giorni, purtroppo a prezzi più alti ”

“The hotels looks aged and shower so slow, barely water running. The bed is too soft, didn’t sleep at all ”

“POOL was great for kids and families. However rooms have paper thin walls and last night there was so much noise in hallways and other rooms. There was doors being slammed every twenty minutes from 1:30 am till 3 am. Running and yelling in hallways till 4 am. Not a good night sleep at all. Very disappointing”

“Room was clean and instructions for check in were very clear. Very peaceful property. Would go again.”

“The room was perfectly clean, everything was in order and the thermal isolation was very good. ”

“Very clean”